At SleepZee, we are proud to offer FREE Standard Shipping on all orders worldwide—no minimum spend required!
Order Tracking
- Tracking Notification: As soon as your order ships, you will receive an email confirmation containing your tracking number and direct tracking link.
- Tracking Updates: Please allow up to 48 hours after dispatch for carrier system updates to reflect live movement.
- Track Your Order: You can track your package anytime on our Order Tracking Page.
Taxes & Import Duties
International orders may be subject to local import duties, customs taxes, or fees upon arrival at the destination country. These charges are determined by your local customs authority and are the sole responsibility of the customer. Please consult your local customs office for specific rates and guidelines.
Damaged, Lost, or Stolen Packages
Every SleepZee order is carefully inspected and packaged before leaving our warehouse.
- Lost or Damaged in Transit: Once a shipment leaves our facility, transit care becomes the responsibility of the shipping carrier. If your item arrives damaged or goes missing during transit, please file a claim directly with the carrier. Our support team is also happy to assist you throughout the process—contact us at [email protected].
- Address Errors & Stolen Items: SleepZee is not responsible for packages stolen after verified delivery or for shipping delays and misdeliveries caused by incorrect addresses entered at checkout. Please double-check your shipping details before placing your order.